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"first time i used it there was next to no black residue in my tea cup after drinking three mugs of tea from a 32 oz pot"

"the only issue is the removable display unit that you take out to wash is not easily removable and if you use anything too hard it will dent easily"

"i know britain filters are on the more expensive scale but you know they made to a good standard and you won’t get ripped off we definitely notice the difference in water quality and taste and wouldn’t be with out this now"

"after 1 months stop working"

"there is a little flap over the spout"

"but this one has a serious problem the inner container which holds the filter is falling out when i pour water the lid cannot hold it either so they are coming together"

"only bought this a couple of weeks ago but it is broken already!"

"probably fits in side door of fridge but i keep mine out as i don’t drink very cold water"

"it looks like it may be difficult to clean?"

"absolutely disgusting and i'm not buying this brand again until the design has been improved!"

"taste if water is really awful"

"i live in an area where the water is terribly poor and i have suffered from bad stomachs and the runs for many years which i thought was unrelated to the water at first"

"my water is ok to drink from the tap in winter and if you drink it straight away but if you put a glass by the bed at night it tastes terrible by early morning"

"also to stop wasting plastic"

"brought this to replace previous brita filter jug where the cartridge life indicator stopped working a recurring problem with these jugs"

"i bought this because i hope to get the water clean not to raise the concerns about letting more stuffs in the water"

"the only reason why i gave it 4 not 5 stars is because a small amount of water collects under the filter which i find annoying"

"to save my hair i started to use it the only disadvantage is that the filter can be used up very soon"

"it looks like display doesn’t work"

"however i cannot ignore that the quality is the biggest issue"

"i bought this to reduce my single use plastic i was buying and i am not dissapointed i watched a utube video on how to install the filter and bango great tasting water in second use it to fill the kettle mostly and my disneyland glass is small container so you have to fill it often but its quick to filter"

"we had been having a lot of trouble with our kettle scaling very badly in a very short time"

"but after a few glasses i felt a little sick and had a horrible taste left in my mouth"

"the competition is not challenging enough i guess so they just make overpriced jugs with problematic pieces"

"i needed more filter cartridges and spending another couple of pounds gained me a second jug to use at busy times when there are visitors etc"

"the filter boxes were sealed as shipped prior to me opening them so they are definitely defective"

"the filters are very expensive if you follow the suggested replacement plan"

"bought 3x of these sets for family and friends unfortunately the filters appear to be fake broken"

"arrived partially broken : the smallest triangle piece of the lid was broken"

"tastes awful like chemicals !"

"the competition is not challenging enough i guess so they just make overpriced jugs with problematic pieces"

"the filters are very expensive if you follow the suggested replacement plan"

"they recommended replacing the filters every month i replace mine every 2 months and still find it works really well"

"returning this for sure!"

"i've only moved to a new house where tap water is disgustingi've spent so much money on bottled water and wasn't very happy with that considering how the planet is already struggling with all nasty people who don't care"

"trying to put the lid back on again and the jug spout cracked!"

"i bought it because when i boil water it stains my kettle very badly due to the limescale"

"for those who waste money on bottled water then i suspect a jug and filter s is a much cheaper alternative?"

"easy leakage of activated carbon particles"

"water taste good however i'm not hundred per cent sure this filter water is chemically good for people with kidney issues as stones etc"

"unfortunately it is very fiddly to fill"

"the reason for three stars is that after using it for a while the water gets stuck in the filter and comes out very slowly"

"cheap brita and filters all work well"

"only waste if money"

"just a slight ring around the top of the mug"

"i decided to get this as lockdown happened to avoid buying water"

"i don't know it's just a faulty item or a design issue but i cannot really use it like this"

"anyway from the image provided you can clearly see how much limescale and filth has been filtered and stopped from entering my body"

"poor tainted water at home this made it taste nice"

"i don't know if it's harmful or not the black particles keep going out after being cleaned 3 times with a bottle water which contains 2 liters"

"waste of money"

"you can’t get six refill cartridges at this price let alone a jug and cartridge in addition"

"first filter was ok for first week after that dark spots began to come along with filtered water filter material 2"

"the timer already broke after 2 months"

"the only issue is the removable display unit that you take out to wash is not easily removable and if you use anything too hard it will dent easily"

"the only issue is the removable display unit that you take out to wash is not easily removable and if you use anything too hard it will dent easily"

"these things are a false economy"

"i'm extremely unsatisfied so if someone could get in touch please is appreciate it"

"i don't like that always a small amount of water is fixed between the filter and the jar you have to open all and remove the filter to take out that water"

"disappointed in that 2"

"it' what's expected except the display won't turn on i'm not sure who to contact about it nor if i should return it"

"i will return it and get a refund but still waste of time"

"one cartridge lasted about a month as indicated in the leaflet"

"brought this water filter jug because of the limescale tap water is making me sick"

"nice brita jug"

"the inside container doesn’t sit right"

"not really that convinced even after using jug for many years that its worth all the faff as the tap water is ok but is rather hard and maybe the filter reduces this and the lime scale problem?"

"it is the top brand in the business but their jug designs are quite faulty"

"changed the filter unfortunately again dark spots after only a couple of days of usage maybe i didn't notice the first filter problem right away as i wasn't expecting it 3"

"i don't know it's just a faulty item or a design issue but i cannot really use it like this"

"if the carbon bag is broken what about other materials in it?"

"made the water acidic and not much of a fresh taste although it does get rid of the chlorine taste"

"but after a few glasses i felt a little sick and had a horrible taste left in my mouth"

"and i just open a second one it still keeps giving annoying carbon dust after half hour's filtering"

"i hardly ever post reviews but wanted to let other people know in case they have similar problems"

"i definitely would not recommend it"

"it’s also quite bulky considering you can only fill the jug about halfway at a time"

"it stops the build up of limescale in the kettle which is constantly in use throughout the day"

"the only slight downside of this model is you have to actuate the lifter by hand to get the water in"

"highly dissatisfied!"

"i did some research and i discovered that it is a common problem"

"or did i just get lucky with the first batch of water and this whole thing really does nothing much?"

"the top doesn't always fit properly and the flap is flimsy"

"and the water after filtering taste sooooo muuuuuch better london has terrible tap water supply "

"they do nothing"

"i'm really disappointed as there is nothing functionally wrong so won't return it"

"apparently they have a super swift delivery service which makes it impossible to cancel"

"product does exactly what it says on the tin however it recommends you replace the filter hella quickly which i guess is great for return business but not entirely necessary in my opinion"

"no more plastic bottles!"

"i don’t know what the black particles are and though the whole point of the filter was to filter"

"i tried this jug and filters originally long time ago and then replaced it with different cheaper brand and classic filters"

"do i have a bad filter?"

"cos it is made of incredibly brittle plastic with a badly fitting lid that is a nightmare to get back on once it is off!"

"none the less not nice to drink!"

"product in flimsy packaging and the jug was cracked at the bottom"

"very annoying waste of time"

"product is just as advertised"

"i only wish the filters lasted a bit longer than a month"

"water taste good however i'm not hundred per cent sure this filter water is chemically good for people with kidney issues as stones etc"

"the instructions were like trying to read a huge road map and identifying the actual product proved challenging"

"after using the filter jug i feel much better but still there’s some black charcoal particles came out whenever i put water"

"however i don't know if it's worth taking risk drinking black particles charcoal as compared to buying a bottle of water every time"

"go and buy another cheap brands like vilko water filter jag"

"now this is something i would have no reservations about recommending for everyone to try"

"i recomend this brita jug"

"now there is nothing"

"i followed all instructions filled and emptied for 8 times but there’re some black particles in the water after filtering"

"applying for a refund and i hope those things are safe to swallow as i am 100% sure i didn't notice this issue on time!"

"our water contains lots of limescale and despite regular de scaling my tea quickly gets the scummy layer on the top"

"product does exactly what it says on the tin however it recommends you replace the filter hella quickly which i guess is great for return business but not entirely necessary in my opinion"

"it is sad to observe the polution of the planet by the need to sell more goods"

"brita is too expensive alone so typically i get aqua optima evolvr which fits"

"i bought this to reduce my single use plastic i was buying and i am not dissapointed i watched a utube video on how to install the filter and bango great tasting water in second use it to fill the kettle mostly and my disneyland glass is small container so you have to fill it often but its quick to filter"

"changing filters is just a case of popping one out and replacing when the indicator on handle tells you it is time to change must admit i do not do this straight away but carry on using it for a little while after i don't notice any difference in water quality"

"uk tap water sucks but after putting the water into this the water no longer sucks lol"

"spilt down front after used 10 times"

"we had been having a lot of trouble with our kettle scaling very badly in a very short time"

"this part seems badly designed"

"the water tasted great and i don’t know why i didn’t purchase this sooner"

"the top doesn't always fit properly and the flap is flimsy"

"maybe slight downside is the capacity could be a little larger"

"replaced my old filter jug and is a much better design than that one"

"i had been drinking a lot of bottle mineral water but due to the plastic particles that have been found and discussed in the press i became a little concerned"

"go and buy another cheap brands like vilko water filter jag"

"on the downside it's a little bit unclear when using the small display screen"

"the last one had a layer of black in the jug i tried to picture and video it but the dots are very small"

"the reason for three stars is that after using it for a while the water gets stuck in the filter and comes out very slowly"

"the storage of water in the reservoir seems to flow better the pouring spout is less prone to leaks and it fits better in the fridge door as it’s sides as less bulbous"

"never use anything else"

"it does sometimes leave some black residue in your drink from the filter however it's not issue as it's safe to consume"

"the only issue i have is that the cartridges need replacing every 3 weeks or so"

"4l jug but it was more expensive than the bigger jug"

"but the digital display should be at least water resistant so that when cleaning the lid the water doesn't make it stop working"

"i dropped the lid after two years and the little flap broke but mum did some diy so it works just as normal"

"so there is obviously a serious problem with the brita jugs"

"after only using this for two months the cartridge replacement timer has broken already"

"the meter with the flow indicator on the more recent jugs seems to do nothing other than try to get you to replace the filter ore often and stop working twice in two months in the case of the one i bought previously"

"keeps the cold water insulated and does the job"

"it is generally speaking not bad but again it is quite difficult to clean"

"was getting an awful film on my tea and the water tasted terrible"

"lcd faulty after a 6 months very disappointed"

"was getting an awful film on my tea and the water tasted terrible"

"i sort of already knew it wouldn't fit in the door anyway so i've removed a shelf and can have this sit inside the fridge no problem"

"cons: it doesn't filter all the water even when it's less than half full which is really annoying"

"this water does not get refreshed when using the jug and seems unsanitary to have stale water sitting in the jug"

"unfortunately however within a couple of months of buying the product and daily use the display on the top of the jug demonstrating how much life the filter has left has stopped working!"

"my only gripe is the fact that the filters don't last all that long if you change them as recommended"

"takes the chemical taste out of our tap water"

"however it started leaking recently took me a while to figure out where the water in the fridge was coming from "

"over time water marks gunk are left inside the handle that would look disgusting"

"in such contrast with a previous purchase of the larger size jugs which initially arrived damaged and were less than successful in function"

"read alot of reviews stating there's a problem with the lid design have no idea what they're talking about i've had no problems with the lid or leaking water"

"the push thumb lid opening which seems inconvenient at first when the older models relied on water pressure from the tap opening the opening on older models and needed no thumb is also much better too because it means that you can open it up manually and keep it open and then properly aim the tap water directly into the clear plastic jug without water spilling all over the lid"

"check you shelves side compartments first an make sure it will actually fit in your fridge"

"the only problem we didn't think of is whether or not it would fit in our fridge!"

"the other design causes the top of the jug to get covered with limescale water drop marks which are extremely hard to remove and the float lid gets heavily scaled"

"this to say don't feel strange if it starts to ask for a new filter when you barely used it"

"would be interested in others views"

"its cheaply made"

"my kettle is completely limescale free since i started using this and i no longer have the expense and the waste of buying plastic bottled water for the family"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i also like the opening on the lid making it easier to fill from the tap and as always brita filtered water tastes better and stops the frequent descaling of kettles and coffee makers that tap water seems to cause"

"excellent in removing limescale"

"5l works better for me for the following reasons 1 the lid is more rounded and does not fall off when pouring from a full jug the 2l version cover sometimes pops off when the jug is full and floods kitchen top with contents 2 due to limescale in the south east recommend buying white lid version previous 2l version had a blue lid and difficult removing limescale marks clearly seen on the outside of the darker coloured lid 3 capacity i was always filling up the 2l version and constantly waiting for the water to filter before use"

"rather dissapointed"

"the bobbly shaped opening doesn't drop through into the water either like it did with my old one"

"the other one was still in good working order after 3 years but we couldn't clean the water marks and limescale of it"

"the one which has rubber feet however has a tiddly hopper and feels top heavy plus has a weird counter balanced flip down to fill the jug which constantly falls off when careless people ram it under the tap"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"no more silly water bottles and much less plastic waste"

"don't bother using it for drinking water because our water is pretty good anyway i just don't want limescale damage in my nice machine over time"

"not much to say except i recommend white because scale water residue is not as visible on it as on other colours"

"normal water makes me sick"

"it makes the hellishly chalky and insanely chlorinated water here in the south east taste drinkable"

"filter exchange indicator failed after 3 months"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"but the hinge is a little too stiff and takes a certain amount of pressure from the water to move it"

"if you think that's silly work out the cost of a new coffee maker over cost of filters"

"the jug was returned but will be re ordered sometime in the distant future"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"irritating timer thing on the top obviously persuading you to change the filter more often i just ignored it"

"taste like water from the tap sending it back "

"i would not recommend anyone to buy brita jugs as they are poor quality"

"worked great but its been 6 months and its cracked and all the way down and leaking from the bottom"

"in order to keep the slim styling and avoid old water being trapped the design means that it pours in rather a broad stream which makes it difficult to pour into a small opening without splashing"

"i bought one "brita marella cool white water filter jug" and one "brita maxtra water filter cartridges pack of 6""

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"disappointed the parcel was left on the doorstep though luckily it wasn't stolen!"

"i use the filtered water for everything now to drink for my coffee machine and my kettle so no more limscale!"

"over time water marks gunk are left inside the handle that would look disgusting"

"had one for a few months then it developed a faulty"

"surely a health hazard"

"it's slim enough to fit in the door of the fridge and the first cartridge has yet to be replaced after at least a month's use"

"i returned to london after living away for years and forgot how hard and disgusting the water can be here"

"i comparison this manual flap is more effective and with careful use means that no water marks end up on the top of the jug"

"second is such another review says there is a gap between the filter and the walls of the jug where some small quantity of water accumulate there"

"waste of purchase"

"downside is it is rather heavy when full"

"too big for fridge gave it away"

"i am so pleased with this jug especially at sale price it comfortably holds up to 2 liters of water which makes it really useful for filling kettles coffee makers pans etc and it doesn't drip from the lid when pouring or take forever to filter water like my last jug seemed to"

"good product makes the water taste better and is better for the kettle limescale"

"doesnt fit in the door in my fridge"

"i would not recommend anyone to buy brita jugs as they are poor quality"

"however this is my third filter jug from bita that has its replacement filter indicator meter fail within 12 months"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"product is very easy to use the water tastes noticeably different and for £14 its a good deal"

"bought this jug to remove limescale and protect the appliances"

"so i suspect either poor process control by the chlorine adders or they think our water is sometimes at great risk of bacterial contamination"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"it works as for filtering water taste its nice to drink i love water but it taste awful out the tap however the filter makes the water taste like nothing which is a good thing"

"probably should have got a smaller one as takes up most of my fridge and the screen didn't work?"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"it's ok but starts to leak after a few months"

"hard to tell beforehand how awkward the size is"

"the other jug design with a flap that is pushed down when you fill it with water and closes itself when it is full is nowhere near as good a design as this simpler jug"

"the filter jug is just what you expect the filters are a bit expensive and watch out its a timer approx 30 days but can use longer till you notice no benefit!"

"the other model i had had a filling hole with a flap which opened by the force of the water i didn't like that as the lid got dirty very easy"

"the jug does the job just fine but has two little things that are annoying"

"the electronic indicator stopped working after 2 weeks total pos"

"the new style xl brita is undoubtedly lighter and seemingly not for the better either"

"i've been using this for about an hour now but there are a lot of negative things being said about how it pours"

"it's a good quality product otherwise pity i can't use it and it would have been silly to go to the expense of returning it as it was at such a good price"

"i got the impression it would go in the fridge door however this is not so i must have misread your description"

"great product for the amount of tea i drink and very evident from the reduced limescale in the kettle"

"small problem with the memo cartridge indicator which was sorted very quickly i have brought before and would buy again"

"the only sane reason to buy a water filter in london is because we have hard water with high calcium content"

"just descale your kettle with cheap white vinegar and rinse thoroughly and use the filtered water from this and notice the true taste of your drink and for a good while the lack of scum and limescale in your kettle"

"but its still an ugly bulky jug and our fridge is too small to fit it in"

"about a month ago i noticed that my jug started to leak"

"you can pick the filters up cheap enough and they last a lot longer than the indicator on the top of the jug suggests surprise surprise i have reset my indicator 3 times on one filter and my drinks still taste great"

"the tap water in our current property tasted disgusting but this filter made a massive difference"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"the jug looks good better than predecessor but the improvement is not just cosmetic"

"my kettle needs descaling far less than usual and the whole family drinks the filtered water rather than bottled water"

"takes a while to filter the water through but that's not really an issue"

"not much to add as i went for the cheaper jug so i could not ask for more"

"i don't know why i didn't buy this earlier!"

"within 24 hrs of reporting faulty a new one was on my doorstep no qualms"

"is it harmful to health?"

"the countdown to replacement of filter gadget had stopped working and the lid which was black was corroded with lime scale which you can't get off so a new one it was"

"sometimes can see black particles in the water which i assume is carbon"

"that's because it seems more fragile and breakable than my older sturdier model that i have just chucked out purely on the grounds that it was black and caked in unsightly white limescale and was an eyesore in my newly decorated kitchen"

"further if the lifting cover of the spout does not lift as you pour then it splashes everywhere so you need to look carefully and lift it before pouring if it seems to be staying put"

"i've been using it for 24 days filling up 2 3 times a day full and the filter shows there is still 75% left i am quessing 1 filter should last 2 months for me "

"exactly as advertised"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"sadly the mechanism which tells you that the filter needs renewing didn't work"

"usual problem of it being a bit awkward to press timer button but otherwise no problem easy to clean"

"4 liters but don't expect to get all this amount right away when you fill it from the tap"

"it did say it fitted in doors but i guess it would be a bigger fridge than mine"

"if you don't drink tap water and you find bottled water is getting expensive then this is a good item for you"

"that awful metallic taste goes"

"huge capacity easy to refill without making a mess and the filter life display is a nice touch"

"5l which i had before but much more convenient holding an extra litre and compared to a previous britta jug i had the spout on this one is as good as it gets and pours what where you want no dribbling"

"i know they would say if they didn't like it"

"she has had filter jugs before and really likes this model and hopes it will last a long time"

"put new filter in second month and it does not quite seem to be as good as the first month will continue to use though because water straight from the tap is disgusting how can we be sure all the chemicals are not damaging people's health just to make money for these companies"

"yes it seems ok thank you we have not had one before the water does taste better money wel lspent"

"so i refuse to drink from it"

"it looks good good clean lines it fits nicely into fridge if you wish water tastes great now it makes such a difference not to drink bleachy cofee"

"this is the narrower style jug primarily designed for fridge doors"

"as a result when pressure builds up to the critical moment hinge opens and water flow from the mouth suddenly increases often make me miss the cup and make a mess"

"it's easy to fill and pours well and looks really good"

"bought this to replace another model whose timer failed"